Abuja Jobs Interviews
Thursday 13th February 2020

  1. Warehouse Manager- HND/ Degree- additional qualifications and certification is an advantage- Experience in related job required- Wuse 2.
  2. Community Relations Representative

Our client a top class investor in the mining industry ( Quarry) seek to employ in their Abuja office a :

Title: Community Relations Representative
Probation Period: 6 Months

Qualification and Requirements.
HND/ Degree in Geological/ Geo Physical/ Social Sciences/ Humanities/ Art Fields with 3- 4 years related work experience.
Ability to relate in Hausa and gwari local language is necessary.
Masters Degree with related work experience is an Advantage.

Job Description:
Engagement Tasks:
Engage with communities, stakeholder groups and individuals (Landowners, Land Users, Community Members and interested stakeholders) on a basis agreed with the acting Community Relations Manager (Synergy).
Maintain awareness of, and Update communities on project activities related to the project including specific grievance management updates (if relevant);
Receive questions, comments, concerns and grievances from stakeholders (in person and by telephone), and respond to such feedback after checking responses with the acting Community Relations Manager and wider team if necessary;
Provide information, consultation and facilitation of community participation in meetings;
Lead engagement with local leadership and other key stakeholders;
Ensure that concerns and grievances are registered, investigated with stakeholders and a response provided. Where possible complainant must be kept informed regularly on the progress of the grievance resolution;
Regularly updating the acting Community Relations Manager regarding community perceptions or issues regarding the project.

Document Control:
Ensure that the Stakeholder Database, Engagement Log, Complaints and Grievance Log are kept up to date;
Ensure all commitments made by or Richflood are recorded in the commitments register;
Ensure that concerns and grievances are registered, shared with the team where required and investigated with stakeholders and a response provided. Where possible complainant must be kept informed regularly on the progress of the grievance resolution;

Other Administration Duties:
Assist with other ad hoc administrative duties when requested by directors or General Manager (ECTerra). This may include assisting with travel logistics or in country liaison with Richflood or Government.

Stakeholder Engagement Planning
Assist the acting Community Relations Manager and Richflood to with the development and implementation of the Stakeholder Engagement Plan which should be a constantly evolving document.
Contribute to engagement strategy with knowledge gained on site.

Personal Qualities:
Able to understand local context, interaction between people and social groups
Able to adapt communication style and protocols to different stakeholders
Able to identify key motives that influence people and social groups and to use this to resolve social issues
Sensitivity to differences between social groups, ethnic groups, gender groups
Understand the difference between communication, consultation and engagement and limits himself/herself to the role defined by procedures
Able to identify and develop relationship with appropriate stakeholders (individuals, groups and institution)
Understand the functioning of the different levels of governance at local, regional and national level.
Preferably a good knowledge of the project area
Able to work effectively as part of a team
Fluent English both written and verbal
Knowledge of other local languages essential
Excellent inter-personal and communication skills
Ability to listen to, understand and respect the different perspectives of local communities, client and other stakeholders.
Proficient at IT programmes such as MS Office (Word, Excel and Powerpoint)

Line Management:
The Community Relations Representative will be managed primarily by the acting Community Relations Manager (Synergy) but will also complete ad hoc tasks for the acting General Manager (ECTerra) or directors when requested.
Job Provisions:
The Community Relations Representative will be provided with a phone to handle complaints and grievances by the community. This phone must be kept on and with the Community Relations Representative at all times (except in exceptional circumstances). The representative may use their own phone if agreed with.
The Community Relations Representative will be provided with a car and driver to access the site. Site visits will need to be planned in advanced with the driver.

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If you qualify according to the above stated jobs; descriptions, qualifications, skills condition or requirements;


Vacancy Hunters Services, Suite 0.10 Oyibo Odinamadu Block, National Center For Women Development, Opposite CBN, Central Area, Abuja. 08025647594, 08092917628.

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